We’re Here to Help You Travel Confidently—Even When Plans Change
Thank you for choosing us to be part of your travel journey. We understand that life happens and plans don’t always go as expected. Whether you’re just beginning to explore vacation options or finalizing the last details, our Travel Advisors invest significant time, care, and expertise into creating a seamless experience for you.
Because of this, certain planning or cancellation fees may apply. These fees help us continue offering the personalized, high-quality service our clients expect and deserve.
Why We (May) Charge Planning & Cancellation Fees
Our Travel Advisors are independent travel professionals dedicated to crafting your dream trip—from the first quote to your final personalized travel documents. While they provide support every step of the way, they are only compensated after a client travels, and that payment comes directly from the travel suppliers.
This means that when a trip is canceled, modified significantly, or requires extensive planning that may not result in travel, your Advisor may not receive compensation for the time and expertise already invested. These fees help ensure their efforts are fairly reimbursed.
Examples of When Fees May Apply:
Planning or cancellation fees may be required in situations such as:
Complex or customized itineraries
Large group travel requiring extensive coordination
Research or recommendations for destinations or suppliers that do not offer commission
Cancellations after significant planning or processing has been completed
These fees allow our Advisors to provide unbiased recommendations—even when working with suppliers that do not pay commission—ensuring you always receive the best options for your trip.
Our Commitment to You
We’re committed to transparency and will always discuss any applicable fees upfront before any planning begins. Our goal is to deliver exceptional service, expert guidance, and a travel experience you’ll love—backed by our time and the dedication you deserve.
Thank you for trusting us with your travel plans. We look forward to helping you plan an unforgettable getaway.